8 min
Getting started with LMS White
Complete the initial account, branding, domain and organisation settings before adding users.
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LMS White Help Center
Find answers. Learn faster. Get support.
Browse product documentation, setup guides, troubleshooting articles and support resources for the LMS White web portal, Android app, iOS app and CRM.
Popular:
Documentation
Step-by-step guides for setup, configuration and everyday platform operations.
Common Questions
Quick answers for common admin, instructor, student and app-related questions.
Developer Resources
Integration references for APIs, webhooks, authentication and supported services.
Contact Support
Submit a support request when you need help from the LMS White team.
Documentation
Explore guides by topic
Choose a category to find the most relevant product articles and setup instructions.
6 min
Configure roles and permissions
Understand admin, instructor, staff and student permissions before inviting your team.
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10 min
Create your first course
Build course structures with subjects, modules, video lessons, PDFs, notes and resources.
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7 min
Schedule and manage live classes
Create sessions, assign batches, notify learners and review attendance after the class.
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9 min
Set up your admissions CRM
Configure lead sources, pipeline stages, team assignments and follow-up workflows.
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5 min
Convert a lead into a student
Move a qualified enquiry into enrollment and assign the correct course, batch and payment status.
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12 min
Prepare your iOS and Android apps
Review branding assets, store information, push notification settings and launch requirements.
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8 min
Content protection controls
Understand screen-recording deterrence, watermarks, device restrictions and access controls.
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Frequently accessed articles
Quickly jump into the tasks most administrators and instructors perform during setup and daily operations.
All core services operational
Web portal, authentication, mobile applications, storage and notifications are shown as operational in this sample status panel.
01
How to add students in bulk
Import learners and assign courses or batches.
02
How to upload recorded lectures
Add videos, notes, PDFs and lesson details.
03
How to publish a quiz or exam
Configure questions, duration, attempts and passing marks.
04
How to send a push notification
Target all users, selected batches or specific courses.
05
How to issue certificates
Generate certificates with dynamic learner data and verification details.
Developer resources
Connect LMS White with your business systems.
Use documented integration patterns for lead ingestion, payments, communications, authentication and external workflows.
Webhook example
POST /api/webhooks/lead
Content-Type: application/json
Authorization: Bearer YOUR_TOKEN
{
"name": "Asha Nair",
"phone": "+91 96338 50625",
"email": "asha@example.com",
"source": "Website",
"course": "UI/UX Program"
}Webhooks
Receive events for leads, enrollments, payments and selected learner activities.
Payments
Connect approved payment gateways and map transaction results to enrollment workflows.
Messaging
Use supported email, WhatsApp and notification channels for communication automation.
Authentication
Implement secure access using supported identity and role-management patterns.
Customer support
Still need help?
Send us the details and our support team can review your request. Include screenshots, affected user information and clear reproduction steps when possible.
Email support
support@lmswhite.comSupport hours
Monday to Saturday, 9:30 AM to 6:30 PM IST
Response target
Critical issues are prioritised. Standard response times depend on your support plan.
Support FAQ
Before you submit a ticket
Include the affected product area, user email or role, exact steps that caused the issue, expected result, actual result, device or browser information and screenshots when available. Never send passwords or secret API keys.
Issues that prevent most users from accessing a core production service should be marked Critical. Priority is reviewed by the support team and handled according to the active support agreement.
Yes, configuration guidance may be available for branding, course setup, CRM stages, integrations and operational workflows. Larger customisation requests may require a separate scope and quotation.
Yes. Support tickets are saved securely to Firebase. Attachments are stored privately and only authenticated staff can review submissions.
Need product guidance?
See how LMS White fits your education business.
Book a guided demo to explore the LMS, CRM, Android app, iOS app and white-label launch process.